Guide - Send an official notification: la Diffida
Getbackyourdeposit.it provides a service for drafting quickly personalised formal letters to send to your landlord, and optionally send it via registered letter
Get your Diffida template
Send your diffida:
You can send a Raccomandata via:
the service of the Poste Italiane in any of their offices
If you are not physically in Italy, you can do it online via the official Poste Italiane service
If you need help, we can do it for you. Get Back Your Deposit will ask for the coverage of the cost of the Raccomandata
If your case is more complex...
... or you want to give more weight to your Diffida and show that your intentions are serious, we suggest to get in touch with a legal office.
This increases your probability of succeeding at this step, as a lawyer would countersign your registered letter. Landlords tend to return the money immediately when a lawyer is involved (78% of the cases) as they understand they can get serious consequences.
Please note that Get Back Your Deposit cannot act as a lawyer. For these purposes, we work with our partners.
What is a Diffida?
The Diffida is an official notice sent via legally relevant means. It can be translated with "warning" or "cease and desist letter" in English.
This notice reminds a legal obligation and/or demanding a payment of a debt - like in the case of an unreturned deposit.
It is meant to be a precursor to legal action and is used to assert rights or request compliance with obligations. It is usually by a lawyer on behalf of a client or otherwise by a person directly.
After a Diffida, a legal action is expected to follow if the receiver did not comply with the request
Why a Raccomandata (registered letter?)
A diffida needs to be sent via formal and provable means. There are two common means:
Raccomandata - Registered letter: It is a physical mail that provides proof of mailing and delivery, with confirmation of receipt. When a sender uses raccomandata, they receive a receipt upon mailing and can track the shipment. This is especially important in legal contexts, as it provides evidence that the intended party received a notice, document, or request.
Getbackyourdeposit.it can help you send one Raccomandata via their online servicePEC - Registered email: This is the equivalent of the Raccomandata, but with electronic emails thanks to digital signatures. You require a registered mailbox to use a PEC, which is compulsory for professionals but not common among other people